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Contact us

You can contact the cloud platform team, if you need help or support. For example, if you need:

  • to find out more about the platform
  • help using the platform
  • to request a change to the platform
  • an account

You can contact the cloud platform team by emailing

If there's something wrong with your live service you should contact your own IT team.

Help with skills and recruitment for cloud

Moving to and using cloud might need changes to your staff’s roles. This is because staff need specific skills to build and operate services. This can include staff working in: 

  • technical roles
  • leadership roles
  • commercial roles
  • finance roles

You might need to develop digital skills or recruit new staff. To do this, you can:

  • build your teams skills with training
  • learn by doing
  • get external partners to help your staff upskill

Digital Talent team

The Scottish Government’s Digital Talent and Development team has created recruitment resources. This can help guide you through the recruitment process.

You can also contact the Digital Talent and Development team by emailing They can help you with:

  • the recruitment process
  • job description templates
  • learning and development

The Digital Academy

The Scottish Government’s Digital Academy has courses to develop your digital skills. They can help you to:

You can find more information on the Digital Academy’s courses.

Find specialist cloud support

If you need to find specialist cloud support, you can get help from your: 

  • local Delegated Purchasing Officer (if you’re part of Scottish Government)
  • dedicated procurement support team

They can help you to understand your options and find a route to market.

Scottish Government teams looking to contact their Delegated Purchasing Officer can email

Delivery partners

Our current cloud suppliers have delivery partners who might be able to help you. You can find:

To use these partners, your procurement team will need to find an appropriate route to market.

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