Technical architecture support

To join the cloud platform service you must be able to design, build and deploy your solution in cloud. This means you must have a team or third party supplier that can do this.

We can help you make architectural decisions that best suit your needs. This is why we ask for any architectural diagrams you have when you onboard. 

We can give guidance on: 

• architecture best practices and standards to follow 

• service configuration 

• cloud engineering 

• governance and assurance 

• how to get the most out of the cloud platform

Who can get technical architecture support

All users on the platform.

You must be able to meet your technical architecture support responsibilities to join the platform.

How to get technical architecture support 

When you onboard, we’ll look at your architecture and talk to you about any changes you need to make before you join the platform. We'll also make recommendations about using our other services, if they suit your needs. For example, our shared networking service.

Once you're a customer, you can ask for support and changes through our service desk. 

How much is technical architecture support 

The price is included in your overall platform cost.